Privacy Policy

1. Information We Collect

Account information. When you sign in via Google, we receive your name, email address, and profile photo from your identity provider.

Usage data. We collect information about how you interact with the Service, including queries submitted, features used, and session metadata (IP address, browser type, device information).

Conversation data. We store the questions you ask and the responses generated by the Service to provide and improve the product.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To authenticate your identity and manage your account
• To personalize your experience and recommendations
• To analyze usage patterns and optimize performance
• To communicate with you about your account or the Service
• To comply with legal obligations

3. Data Sharing

We do not sell your personal information. We may share data with:

• Infrastructure providers — hosting, database, and cloud services necessary to operate the platform
• AI model providers — your queries are sent to third-party AI providers (e.g., Anthropic) for processing; these providers have their own privacy policies
• Analytics services — anonymized usage data to understand how the Service is used
• Legal requirements — when required by law, regulation, or legal process

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Conversation history is retained to enable continuity of your research. You may request deletion of your account and associated data at any time by contacting us.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use essential cookies for authentication and session management. We use PostHog for product analytics. You can manage cookie preferences through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format

To exercise these rights, contact us at the address below.

8. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy with a new effective date.

10. Contact

For privacy-related inquiries, contact us at privacy@eternis.ai.